Delivery & Shipping
Delivery & Shipping
We aim to ship all orders within 3 working days of the order being placed. Free Shipping on all UK orders (Includes Channel Islands, IoM and NI) with 10% discount on all orders anywhere in the world over £30.
Please be aware that we operate in small batches and products are often made to order to ensure quality.
Standard UK mainland delivery is 3-5 days from despatch
Non Mainland areas such as the Channel Islands, Isle of Man, Northern Ireland and the Scottish Isles may take longer
Shipping is provided by Royal Mail unless otherwise stated
Overseas International shipping is available and can take 5-10 working days for delivery depending on the shipping country's own mail service
A selection of customer comments
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Review by Irene B
"The Lip Balm I ordered was lemon balm and peppermint. I had been suffering cold sores and they weren't going away. I was so impressed with this I ordered one for my friend. It lasts ages, smells nice and is compact enough to go into my handbag. Great product."
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Review by Charlie B
"I love these products because they are natural. I'm using the different balms and face products & I'll be purchasing some more face serum and face balm. It has improved the appearance of the lines around my eyes and my skin feels soft & moisturised. Also used the healing balm on my dogs barbed wire cut and it's healed amazingly. Definitely recommend"
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Review by Klara D
"I have ordered natural deodorant in tube, face cream, face serum and a lip balm. Every product is so smooth and smells like fresh herbs and flowers. The face cream has buttery texture that melt when contacts with skin. Great customer service as well! In my first order the lip balm was missing but issue was solved immediately. Very nice family run business, much recommended!"
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Review by KC
"I Bought the Frankincense and Rose face serum and cream gift set. Absolutely the best products I have ever used!..."
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Review by Simply Shaiz
"Northamptonshire-based The Ilex Wood is a handmade beauty brand, whose creator believes that “beauty doesn’t have to cost the earth”… so it’s right up my street! Plus, this salve is a miracle worker; I have applied it to various blisters, little cuts etc. since receiving it last week and it has helped them to pretty..."
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Review by Kate J
"I Bought the Frankincense and Rose face serum and cream gift set. Absolutely the best products I have ever used!..."